Privacy Policy

Rushe Building Inspections (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our building inspection services.

1. Information We Collect

We may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Address or property address
  • Details about your inspection request
  • Any documents or information you submit to us
  • Technical data, such as IP address, browser type and website usage (via analytics tools)

We only collect information that is reasonably necessary to provide our services.

2. How We Collect Information

We collect personal information in various ways, including when you:

  • Submit an enquiry form on our website
  • Contact us by phone, email or social media
  • Book an inspection
  • Provide details during an inspection
  • Use or browse our website (via cookies and analytics)

We do not collect personal information without your knowledge.

3. How We Use Your Information

Your personal information may be used to:

  • Respond to your enquiries
  • Provide quotes and inspection reports
  • Arrange and deliver building inspection services
  • Improve our website and customer experience
  • Communicate important updates or service information
  • Maintain internal records and compliance
  • Meet legal or regulatory obligations

We do not sell your information to third parties.

4. Sharing Your Information

We may share your personal information with:

  • Service providers (e.g. IT support, website hosting)
  • Payment processors
  • Third parties you have authorised (e.g. your real estate agent or settlement agent)
  • Legal or regulatory bodies where required by law

These parties are only given the information necessary to perform their services.

5. Cookies and Website Analytics

Our website uses cookies and third-party analytics tools (such as Google Analytics) to improve user experience and track website performance.

This may include:

  • Pages visited
  • Time spent on site
  • Browser and device information

This data does not personally identify you.

You can disable cookies in your browser settings at any time.

6. Data Security

We take reasonable steps to protect your personal information from:

  • Misuse
  • Loss
  • Unauthorised access
  • Modification
  • Disclosure

This includes secure storage systems, password protection, restricted access and encrypted communications where possible.

7. Access to Your Information

You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate or outdated.

To request access or correction, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Contact Us

For questions about this Privacy Policy, or to request access to your personal information, please contact:

Rushe Building Inspections
Email: enquiries@rushebuildinginspections.com.au
Phone: 0480 526 289
Website: https://www.rushebuildinginspections.com.au/

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The updated version will be published on our website.